The Plan do study act is an iterative, four-stage problem solving model used for improving a process or carrying out change. The PDSA cycle is a systematic series of steps for gaining valuable learning and knowledge for the continuous improvement of a product or process. It is also known as Deming cycle, as Dr. Edward […] Read more

Machine capability index is an index derived from the observations from uninterrupted/continuous production run. It is often known as Cmk. It is a short-term capability index and also called initial process capability. The long-term capability index can be calculated for a machine/process after achieving the required Cmk value. A machine capability study is the testing […] Read more

Entry criteria are the criteria or requirements, which must be met before initiating a specific task or a process. It is a predefined set of conditions that must exist before a unit of project work can commence. It is used as a process control mechanism, to determine the cost-effectiveness of initiating a process or sub […] Read more

Change Acceleration Processes (CAP) represents a group of change management tools that are used to help the change effort to be accelerated towards a common goal. In simple words, it is a set of principles and tools designed to accelerate implementation and increase the success of organizational change. It helps to gauge the political, strategic, […] Read more

Business Impact Analysis is a management level analysis, which throws light on critical business processes and identifies which business units, operations and processes are vital for the organization’s existence. It also aims at identifying critical risks and sudden losses. The BIA is the initial step in business continuity and recovery planning. It involves accessing both […] Read more

Business Risk management is a subset of risk management used to evaluate the business risks involved if any changes occur in the business operations, systems and process. It identifies, prioritizes and addresses the risk to minimize penalties from unexpected incidents, by keeping them on track. It also enables an integrated response to multiple risks, and […] Read more

Process performance index, is a statistical tool to verify if the sample that have generated from the process is capable to meet the customer requirement. It measures the performance of the process related to both dispersion and centeredness. In simple words, Ppk is an index of process performance, which tells how well a system is […] Read more

Richard Beckhard first introduced the GRPI model in 1972. GRPI stands for Goals, Roles, Processes and Interpersonal Relationships which are the four critical and interrelated aspects of teamwork. The GRPI is a four-step project planning tool to help team leaders ensure productivity, efficiency and quality. The model for team organization known as GRPI began in […] Read more

The Acceptable Quality Level is a statistical tool to inspect a particular sample size for a given lot and set maximum number of acceptable defects. In order words, it is the worst tolerable process average when a continuing series of lots is submitted for acceptance sampling. The AQL has been recently renamed from “acceptance quality […] Read more

Process capability index (Cpk) is a statistical tool, to measure the ability of a process to produce output within customer’s specification limits. In simple words, it measures producer’s capability to produce a product within customer’s tolerance range. Cpk is used to estimate how close you are to a given target and how consistent you are to […] Read more

Malcolm Baldrige National Award is an award that recognizes US organizations in: Business, Healthcare, Education and Non-profit sectors. MBNQA is administered by NIST (National Institute of Standards and Technology). The award is named after Malcolm Baldrige who served as US Secretary of State and laid emphasis on Quality and Service and Excellence during his serving […] Read more